Frequently Asked Questions
Wholesale: We do not offer wholesale services. If you are an Indian Tribe, governmental entity or other tax-exempt entity, please go to our page, Tribal Purchases/Tax Exempt Purchases, to create an account.
Returns:
- The item must be received by Out West Beads before the return is processed.
- All products must be intact (full hanks, strands or tubes)
- Shipping charges for any return or exchange are the customer's responsibility.
- There is a two week (14 days) limit on returns and exchanges.
